Cancellation and Refund Policy

We are able to issue a refund (minus service fees) within 72 hours of placing your order, unless the order has been started.

If you need to cancel or change your order after 72 hours, store credit will be applied.

Cancelling an order after it has been started, may result in only a 50% store credit.

We are unable to issue a refund or store credit after an order has been completed.

How long in advance do I have to place my order?

We require a 1 week notice for all orders. Around major holidays or peak wedding/graduation times, we may require a month or more notice for orders.

What is the best way to place my order?

We take all orders over the phone to maximize efficiency and minimize any room for error.

How and when do I pay for my order?

We require all orders to be paid in full, in advance. Orders must be paid no later than 72 hours before the scheduled pick up day, otherwise the order will not be completed.

If placing the order by phone, we will send you an invoice to look over, which includes a link to pay. You may also pay in person if done 72 hours in advance or earlier.

Do you offer tastings?

Yes, we offer tastings “to-go” for weddings. Tasting orders require 1 weeks notice. You may choose any 4 flavors from our cupcake menu (within season) to try. We charge up front for this order, and you may see a $20 credit back for final orders over $100.

Do you cater large events?

Yes! We cater large events of all kinds. Weddings, Graduation parties, Company appreciation events, Holiday parties..etc.

What are your hours?

We are open 7 days a week. 10am-7pm Please follow us on social media in the event we ever need to change our hours.

Do you deliver?

No, unfortunately we do not deliver. We use DoorDash for delivery of the days cupcake options.

Donation Requests

While we’d love to donate to all causes, we do get an overwhelming amount of requests each year. Please remember we are a very small business. We currently have donations planned for the year that are near and dear to our hearts. If you’d like to send us information about your cause, please email a detailed overview, and we can consider adding it to next years donation list.